Pros
I enjoy working at AutoZone because I get to help people, as well as meet good people/coworkers. AutoZone store manager is usually a great person that is accommodating, kind, and professional. There are a lot of great perks and benefits available to employees through the AutoZone employee portal.
Cons
My number one pet peeve is the operating systems that AutoZone uses, it is a new and constant battle everyday to help customers by utilizing the operating systems. The GUI is great, but the rest of it is mostly crud, countless dead hyperlinks, overzealous restrictions that make it difficult to use the system, and redundant/useless data. AutoZone doesn't have enough servers which causes huge amounts of latency therefore causing transactions an such to timeout. The server centers do not have backup generators/systems which halt any digital interface usage between employee/customer. From what I can gather the operating systems have remained more or less the same from decades ago, with frequent patches (band-aids) to keep the systems running. Huge amounts of time and efficiency, which equals money, are lost to these problems alone. The store I work at doesn't use modern high speed internet, it uses old school two wire DSL. I'm indescribably frustrated by cell phone usage excluding store and commercial manager, it's too much of a distraction. Lazy employees are not disciplined, causing the many of the hard working employees to leave. We are expected to cram all sorts of products down customers throats whether they want it or not; if we fail to do so everyone in the store gets in trouble.