Don't expect to make/save money - Part Time Sales Associate AutoZone Employee Review

2.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

It was fun diagnosing weird car problems and the guys I worked with were great. The 20% employee discount was also nice (ish).

Cons

The paychecks were terrible. One week I picked up a couple shifts to cover for co-workers and I ended up getting about 38 hours (by far the most hours I'd ever gotten there) and the next week they knocked me down to just 8 measly hours because "part timers are supposed to average 25 hours a week and we had to correct your average", all despite being way over qualified for the position. I told myself that I was making the money back in savings since I work a lot on cars until later on I realized that rockauto.com's prices were significantly cheaper than AutoZone's and that's even after taking into account the 20% employee discount And rock autos shipping. I don't want to say I wasted 2 years of my life there because I did get to know some really great people but as far as the money and corporate structure goes I really wish I would have spent those two years somewhere else.

Explore other reviews about AutoZone

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very, very helpful!!! They are so nice and sweet, I really appreciate the manager and employee taking time out their days to help me. Very professional and friendly.

Cons

There are no cons to add.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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