Good money but very physically and mentally demanding - Order Selector AutoZone Employee Review

4.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is great plus there is plenty of overtime available most weeks. There is a 12 point system so you wont get scolded for calling in, but you will get warnings if you get too many because you are terminated immediately at 12 points. There are really good benefits regarding insurance plans, pto, and 401k.

Cons

It is extremely demanding both physically and mentally. When you get off work you will be extremely sore and by the time you recover itll be time to go back to work. Even more so if you pull oil. They also expect you to meet sometimes unfair production standards with write ups as a punishment for not meeting them. So if you are older or out of shape this may not be for you. 3 write ups and you are fired (at least thats what they say.) My entire time working there I've never seen anyone get fired for production, but they will certainly make you feel like garbage if you cant keep up. There is also lota of mandatory overtime and you won't always learn about it until the last moment sometimes. The last issue I have is the heat in the summer. It gets so humid in there the boxes will fall apart while you handle them and you'll experience heat rivalling death valley. The building traps heat and itll be much hotter inside than outside.

Explore other reviews about AutoZone

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Very, very helpful!!! They are so nice and sweet, I really appreciate the manager and employee taking time out their days to help me. Very professional and friendly.

Cons

There are no cons to add.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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