Great people, but a lack of transparency or appreciation from management. - Digital Media Designer Autotrader Employee Review

2.0
Jan 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Plenty of great people and personalities. Benefits are great.

Cons

Customer Operations department is all about numbers with little appreciation for individual contribution. Recent management changes have lead to uneasy environment with no work/life balance. Strict clock in times, break times, and shift bids contribute. Constant initiatives to show upper management appreciates employees and wants their opinions, but rarely are any changes put into place. Performance reviews are nonsense.

Explore other reviews about Autotrader

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at. excellent benefits and leadership. Lots of things to do and they like to promote from within

Cons

once you max out in your pay range you have to switch jobs in order to get anymore raises

3.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally the benefits are good, but are declining. The head of CoxEnterprises believes in employee empowerment and benefits. The values of CEI are wonderful and the reason I stay.

Cons

Current leadership over AutoTrader (CAI) prioritizes profits over all else so we have reorganizations every year or so making it an unstable environment. The company is now run by Finance and HR, so you can imagine the culture.

1
See reviews by: Helpful|Rating|Date|All