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AvalonBay Communities

Engaged Employer

Great benefits overshadowed by extreme turnover and pressure - Community Concierge AvalonBay Communities Employee Review

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401K contributions, Healthcare Coverage, and PTO/Sick Time. There are some truly wonderful people at this company.

Cons

EXTREME Turnover. This company does not care about you, and will happily replace you if you make a mistake. I've witnessed buildings replace their WHOLE staff over the course of a year. People always leave willingly or not. This company is also extremely focused on metrics. If you do not make numbers go up, they will consider you useless, and that will be reflected in your salary. Doesn't matter if the residents LOVE you. For Concierge - You will be terminated immediately if you take a tip. This sounds insane, but after they hire you, they make you sign something saying that you don't want your legally-required breaks. Doesn't matter if you work for 16 hours straight, you are NEVER allowed to leave the desk for any time longer than 15 minutes.

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AvalonBay Communities Response
1mo
Thank you for taking the time to write a review about your experiences at AVB. We appreciate feedback and will use this to improve our associate's experience. In order for us to assist better, please contact your supervisor or HR Manager to discuss this in greater detail. Thank you again for sharing.

Explore other reviews about AvalonBay Communities

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

working with great coworkers and great boss that listens and is always willing to help

Cons

Other regions are not great (especially LA). They overwork their associates and do not give them the support they need.

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AvalonBay Communities Response
2mo
Thank you so much for taking the time to write a review about your experience at AVB. We are so happy that you are part of our team!
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
1w
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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