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AvalonBay Communities

Engaged Employer

Maintenance Manager - Maintenance Manager AvalonBay Communities Employee Review

4.0
Mar 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Corporate truly does have a focus on customer service and full understands the needs of maintenance. Additional costs were met with little more than a need for explanation before approval, they understand that maintenance issues come up and need to be addressed. The frowned on the typical management company's method of putting a bandaid on things...Avalon wanted it fixed and fixed right the first time.

Cons

Too many of the "senior" team members were promoted based on years of service instead of looking to their more qualified. I don't want to say it was a good ol boys club but many of the Senior Maintenance managers lacked the skills needed for the new age of computers.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
1mo
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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