2.0
Nov 8, 2013
Former employee, more than 1 year
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Mostly friendly on-site workers Good pay for the workload. Decent benefits. Some very good, and supportive managers
Cons
The Customer Care Center at HQ is pretty awful. Although there are a few good people there, most are incompetent and unfriendly. Regional managers frequently spoke of advancements, but promotions were very rare and highly political. I knew some very qualified people at my level who should have been promoted but were overlooked several times. Very hard to get weekends off unless you were a regional manager. Spent money on things that made no sense, but then wouldn't spend money on other things that seemed pretty important.