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AvalonBay Communities

Engaged Employer

Nice working environment, but work/life balance is just not there - Customer Service Representative AvalonBay Communities Employee Review

4.0
Nov 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The workplace seems to understand that employee morale is a factor in retention.

Cons

It is very difficult to work a schedule between 9am-5pm, which is odd for the industry. The unfortunate part for the workplace culture is that most people enjoy the things the company provides, such as having contests and giveaways, but seems to pretend to be happy working there. Very few people seem to genuinely enjoy working there. The career opportunities seem to be mostly lateral.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
3w
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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