4.0
Dec 11, 2013
Former employee, more than 5 years
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Training is great at AvalonBay you are constantly assigned training its a great learning experience for a beginner in Property Management.
Cons
Corporate Structure is already set there is no room for ideas on different ways to do the job. Many parts of job ie answering the phone, touring, communicating with customers is very scripted. Customer Service scores dictate every aspect of your job, customer reviews are solicited by on site teams and seem in insincere.