employer cover photo
employer logo
employer logo

AvalonBay Communities

Engaged Employer

Used to be a great company - Sales and Service Supervisor AvalonBay Communities Employee Review

2.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook

Pros

My team/direct peers are the only reason I have continued to stay as long as I have.

Cons

- Communities are incredibly understaffed, leading to significant burn out and severely increased work load. Operating on skeleton crews began in 2019 and have continued to reduce year over year. - Associates are grossly underpaid for the amount of work that they do. Associate recognition and resident retention budgets are also gutted year over year. - Senior management claims to value their associates but it is smoke and mirrors. If you’re not a shareholder, you do not matter. - Benefits are outdated, no longer competitive and could use serious improvement. Associates deserve much more paid time off, a higher 401k match and a higher associate housing discount, especially when SO much of our paychecks are being invested back into a company who doesn’t care about us. - Associates are asked to complete a lot of surveys throughout the year that ask for candid, honest feedback about the company but senior management responses to these surveys are incredibly underwhelming and the changes that associates ask for are not implemented. If the changes we suggest are beneficial to anyone other than our shareholder, they are disregarded.

Explore other reviews about AvalonBay Communities

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

working with great coworkers and great boss that listens and is always willing to help

Cons

Other regions are not great (especially LA). They overwork their associates and do not give them the support they need.

avatar
AvalonBay Communities Response
2mo
Thank you so much for taking the time to write a review about your experience at AVB. We are so happy that you are part of our team!
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

avatar
AvalonBay Communities Response
1w
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
See reviews by: Helpful|Rating|Date|All