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AvalonBay Communities

Engaged Employer

The - Community Consultant AvalonBay Communities Employee Review

4.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

-growth opportunities onsite and in the corporate office -benefits package for those who can receive them -the overall culture of the company; however, covid has affected the amount of time we can spend together with group training and "awards ceremonies."

Cons

The company is implementing many new initiatives to make the job for onsite staff easier but is doing the opposite. The new answering services and door lock app has had several troubleshooting issues, most times leaving onsite staff to deal with disgruntled residents. Most of the leaders in corporate have not worked onsite in years or ever, which is evident with the lack of communication and implementation of several new systems and fees at once. The bonus structure has changed several times in the past two years, causing a decrease in commission pay.

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AvalonBay Communities Response
3y
Thank you for taking the time out of your day to write a review. All feedback is appreciated and will only help us to get stronger. We are happy that you enjoy working with the associates. We take pride in hiring the best people in the industry! However, we also understand that even though we hire great associates, we have to keep those associates happy. The changes we have implemented are designed to provide more flexibility for our customers and our associates. However, we also know that it may take some time for everything and everyone to adjust. There have definitely been some challenges and we never want our associates to feel stressed about changes. We hope that you continue to provide feedback to your supervisor or HR Manager to discuss the impacts of the changes. We want our associates to feel supported. We truly value your feedback, and if you are interested in sharing more, please reach out to your local HR Manager or avalonbayhumanresources@avalonbay.com.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
1mo
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

avatar
AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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