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AvalonBay Communities

Engaged Employer

All change isn’t good change - Sales and Service Supervisor AvalonBay Communities Employee Review

3.0
Jul 3, 2023
Recommend
CEO approval
Business Outlook

Pros

I’m not sure anymore, experience?

Cons

The company is doing everything it can to overwork employees. Cutting staff continuously from communities, not replacing staff when they leave. There’s no work life balance unless you compare it to that of retail or fast food. You can hardly take the vacation time you accrue because there’s no coverage. Upper Management has no idea of what it’s like to be on the front line, and the daily items at these communities and things we have to figure out because they won’t fix things. Even though the CEO does “visits” they spend time covering up and fixing things that should have already been done and we aren’t allowed to say how we actually feel or discuss real problems but instead are given parameters for what we can speak about. The company culture is dated, no real growth outside RS, and the resource groups are mouthpieces with no actual action being taken. It’s just not what it used to be. People use to matter but it’s all about the numbers now. The residents see it, the associates see it, maybe if corporate came out their tower once in awhile they would too.

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AvalonBay Communities Response
2y
Thank you for taking the time out of your day to write a review. All feedback is appreciated and will only help us to get stronger. The changes we have implemented are designed to provide more flexibility for our customers and our associates. However, we also know that it may take some time for everything and everyone to adjust. There have definitely been some challenges and we never want our associates to feel stressed about changes. We hope that you continue to provide feedback to your supervisor or HR Manager to discuss the impacts of the changes. We want our associates to feel supported. We truly value your feedback, and if you are interested in sharing more, please reach out to your local HR Manager.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
3w
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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