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      AvalonBay Communities

      Engaged Employer

      AvalonBay Communities reviews

      Avalon bay - Intermediate Customer Service Representative AvalonBay Communities Employee Review

      4.0
      Jul 13, 2024
      Intermediate customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been at Avalon Bay for a year I love team and manager. I love the incentive and the fact that time off has been approved whenever I needed it

      Cons

      Goal post keeps getting moved Work load has increased and handling several departments is overwhelming and not efficient Call evaluation lack consistency so it’s very easy to lose points which effect incentives

      avatar
      AvalonBay Communities Response
      1y
      Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.

      Explore other reviews about AvalonBay Communities

      5.0
      Jun 11, 2026
      Sr human resource manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

      Cons

      Nothing really... sometimes it is a bit of a struggle to wear so many hats.

      avatar
      AvalonBay Communities Response
      4w
      Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
      1.0
      May 30, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Team and Events See below for my full review

      Cons

      See below for my full review

      avatar
      AvalonBay Communities Response
      1mo
      Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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