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AvalonBay Communities

Engaged Employer

It was okay buy some blatant racism that was not handled correctly - Customer Service Supervisor AvalonBay Communities Employee Review

3.0
Jul 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Avalon Silicon Valley has a lot of different roles so you can move around in the company without going to different locations there is a role for all different kinds of people

Cons

There are no checks and balances here people will be out that have higher positions for months and your job is to do their job with no compensation or no implication of being promoted. The property manager changed three times while I was there and the last one blatantly disregarded multiple issues regarding racism with one key employee as well as not looking into policy when they were asked if I could wear a head wrap but they told me that it was not something that I could wear at work which is illegal but also they didn't even take the time to look it up they told me they would get back to me in 2 weeks and then did not get back to me so after 3 weeks I went over to ask them if this was something I could do which two weeks seems like way more than the time needed to find this out they seem to frazzled that I came back to ask as I had stated a head wrap makes me feel more conservative and comfortable they quickly told me that it was not something that we could do

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AvalonBay Communities Response
1y
Thank you for bringing this to our attention. Inclusivity is a touchstone of our culture and an incredibly important part of our associate experience. Again, thank you for the feedback.

Explore other reviews about AvalonBay Communities

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture makes you really appreciate where you work. I definitely agree that is the "people" at AVB that make it great.

Cons

Nothing really... sometimes it is a bit of a struggle to wear so many hats.

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AvalonBay Communities Response
3w
Thank you for writing a review about your experiences. We agree that our people, our cultural norms, and our values make us stand out.
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Team and Events See below for my full review

Cons

See below for my full review

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AvalonBay Communities Response
1mo
Thank you for taking the time to write a review. We understand that no company is perfect and we work hard to make sure that our associates are content while working at AVB. We appreciate feedback and will use this to improve our associate's experience.
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