Leadership prioritizes company sale over customer care - Senior SLED Account Executive Avaya Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good autonomous vibe remote work. Benefits are good.

Cons

Too many to list off but the biggest is trying to rebrand after years of tarnished reputation

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