employer cover photo
employer logo
employer logo

Aventiv Technologies

Engaged Employer

Disorganised and unfocused - IT Helpdesk Support Aventiv Technologies Employee Review

2.0
Aug 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work for most of the employees.

Cons

Disorganized organization, owned by an investment firm that just looks at the bottom dollar. Communication between teams is horrible and not encouraged by management. Workflows are inconsistent and not thorough. The clients (DOCs) are misled and the company is not transparent with self-reporting. Seemed like everyone is just trying to hang onto their jobs until a better one comes along. A funny kicker on how tight Securus is with budgets is that once a quarter we would get an email asking how to save money for the company, lol.

Explore other reviews about Aventiv Technologies

5.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

My internship at Aventiv was a truly valuable experience. Unlike some programs where interns are only given small or surface-level tasks, here I was trusted with real responsibilities that had an impact. The projects I worked on made me feel productive and part of the team, not just an extra set of hands. Coy were supportive and open to feedback, and I appreciated the balance between guidance and independence. I walked away from the internship with stronger skills, new perspectives, and tangible accomplishments that I can point to in my career.

Cons

The company is quickly expanding, so sometimes it can be a little hard to find information or resources right away.

avatar
Aventiv Technologies Response
9mo
We truly appreciate your kind words! It’s great to know that you enjoyed your time as an Aventiv Intern! .
2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home was nice

Cons

Management has a us vs them mentality. They do NOT listen to the people actually doing the work on the front line. When I was working at Securus/Aventiv the atmosphere was a bit hostile toward the staff, and HR (which covers the company) was not helpful for the staff. There were a few really good supervisors and managers, but then when you hit upper management, communication fell apart.

avatar
Aventiv Technologies Response
3d
Thank you for your review. We’re pleased remote work was a benefit during your tenure. Alignment and open communication across all levels are core expectations. Connect with us at candidateexperience@aventiv.com to continue the conversation.
See reviews by: Helpful|Rating|Date|All