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Aventiv Technologies

Engaged Employer

Stay away from this company if you value your sanity - Senior Help Desk Technician Aventiv Technologies Employee Review

1.0
Sep 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work available for most positions

Cons

Everything. Poor communication, lack of transparency, extremely poor leadership, financially unstable. The company is in a very poor state but keeps hiring overpaid C level and VP contractors. Management teams continue to change regularly. There are no process and procedures in place. It's like this company is a start up and trying to figure everything out as they go. When tried to help with how things should be ran in IT help desk, we would get told, "this is a different environment and just not how things are ran here" but yet they claim they're a technology company and follow ITIL. Security is preached yet everyone has admin rights on their company issued machines. It's a complete joke.

Explore other reviews about Aventiv Technologies

5.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

My internship at Aventiv was a truly valuable experience. Unlike some programs where interns are only given small or surface-level tasks, here I was trusted with real responsibilities that had an impact. The projects I worked on made me feel productive and part of the team, not just an extra set of hands. Coy were supportive and open to feedback, and I appreciated the balance between guidance and independence. I walked away from the internship with stronger skills, new perspectives, and tangible accomplishments that I can point to in my career.

Cons

The company is quickly expanding, so sometimes it can be a little hard to find information or resources right away.

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Aventiv Technologies Response
9mo
We truly appreciate your kind words! It’s great to know that you enjoyed your time as an Aventiv Intern! .
2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home was nice

Cons

Management has a us vs them mentality. They do NOT listen to the people actually doing the work on the front line. When I was working at Securus/Aventiv the atmosphere was a bit hostile toward the staff, and HR (which covers the company) was not helpful for the staff. There were a few really good supervisors and managers, but then when you hit upper management, communication fell apart.

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Aventiv Technologies Response
3d
Thank you for your review. We’re pleased remote work was a benefit during your tenure. Alignment and open communication across all levels are core expectations. Connect with us at candidateexperience@aventiv.com to continue the conversation.
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