Seek employment elsewhere - Customer Service Representative Avesis Employee Review

1.0
May 13, 2016
Recommend
CEO approval
Business Outlook

Pros

You'll love all the members and providers you speak to on the phone daily!

Cons

Avesis management is by far the pettiest and most unprofessional clique you'll come across in a workplace. Stats, Experience, Adherence, you name it - doesn't matter! What matters is who you know. They pay you dirt for the work you're doing (your job and fixing 10 others mistakes.) Their claims department is terrible and extremely inaccurate. The Leads gossip all day and are never to be found on the floor helping associates. You are promised diamonds, and you'll receive cubic zirconia from this company. Don't be fooled by the nice building, the management and service is terrible. I would NOT recommend working here. You are wasting your time and value.

Explore other reviews about Avesis

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and 401(k) are decent. Compensation is decent and flexibility for time off and holidays is nice.

Cons

Culture is gutted. Going through an acquisition so the regularly scheduled and reoccurring layoffs will probably increase. Key players that have been around for a while are suddenly departing, which is always concerning. Leadership and what’s left in HR seem to be doing the wrong things and taking risks that aren’t best for EE’s, only bottom line.

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