This place has gone completely downhill - Customer Service Representative Avesis Employee Review

1.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is mostly in line with what other companies pay for the same level/type of work. The people here tend to be really friendly.

Cons

Where do I start? How about micromanaging? How about metrics that don't make sense? How about not caring whatsoever about the feedback from your employees about what isn't working? How about being held to a strict allotted bathroom time and you can't go even a SECOND over that time? And if you need to use the bathroom more than that, like any grown adult should be able to, you are required to get a doctor's note. How about supervisors trying to make up special rules for specific employees that other employees don't have to follow? How about managers blatantly trying to intimidate employees to stop them from calling out sick? How about internal job openings never being posted for employees who have to find out through the grapevine that these positions in other departments are being listed all the time on Jobing.com but they made sure not to let us know about it? That happened for probably 6 months. They're only now starting to actually give us a chance to apply for these jobs, or even know these positions opened up at all.

Explore other reviews about Avesis

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and 401(k) are decent. Compensation is decent and flexibility for time off and holidays is nice.

Cons

Culture is gutted. Going through an acquisition so the regularly scheduled and reoccurring layoffs will probably increase. Key players that have been around for a while are suddenly departing, which is always concerning. Leadership and what’s left in HR seem to be doing the wrong things and taking risks that aren’t best for EE’s, only bottom line.

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