A strange and very un-enjoyable company to work for. Some really poor management in place who like to self congratulate themselves and enjoy their own sense of importance. they consistently treat their clients (but especially the contractors) like crap too and their level of services and support, no matter what they say, is terrible. So many unhappy clients makes this a difficult role but with the lack of care from high up its not surprising. Some good people there, but I would really not work here if I had the choice. Plenty of other support/account management type roles in London with far better companies then this one... Plus all staff are made to leave positive reviews on here! Nice touch....