The worst experience - Customer Service Representative Avetta Employee Review

1.0
Oct 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The paid time off and the common folk. Definitely not the executive team.

Cons

Where to start...clearly this company is either going to fold or be bought out. The executive team consist of the CEO's friends. They bring new hires in to lay off existing people. There were two rounds of lay offs in a matter of a couple of months. Everyone is on edge because we don't know what's going on. But if you ask HR they will tell you to find another job. It's toxic at PICS. If you want to go somewhere that is completely not stable then work at PICS. The benefits are extremely expensive. There is absolutely no career path and even when you bring up that you would like to get training to get to the next level it will not happen. They do promote the most horrible people in the organization though. Especially with titles that do not make sense. Hence, chief of staff. What a joke. I'm staying until they kick me out because we will all be out of a job very soon.

Explore other reviews about Avetta

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexible working hours -Great work-life balance -Supportive and approachable manager

Cons

Only few months in, so still learning internal processes. No major downsides yet.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work and nice coworkers

Cons

No assistance from management and unfair lay off

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