Fortune 500 in the making - Anonymous employee Axon Employee Review

4.0
Sep 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ownership and accountability of each individual, pretty good open door policy, candor is expected. Company makes concerted effort to be inclusive, open to listening to employees. No non-sense approach to solving customer issues and encourage customer focus. Strong work / life balance, and creative environment. Encourage employees to walk over and have a conversation rather than pick up phone.

Cons

Lots of clicks, not always consistent in messaging. Clear favorites of employees versus a balanced approach. Some of the L-team members listen with one ear. No team building at the category level, little engagement with those below unless you are part of the click or in-crowd. Clear accountability at HQ but doesn't feel balanced with team in other locations, missing commitments and schedules seems to be OK with some categories while others it is rigid. Lip service on being able to make decisions but in reality it seems that everything requires endless circular conversations.

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Axon Response
8y
Thanks for your time writing this review and we appreciate both the pros and cons! A candid and open environment allows us to move quickly and efficiently and we are developing processes in the midst of our high-growth state to eliminate as many circular conversations as possible. We value the work that you do and your point of view - please voice your solutions and ideas at our next Axon Connect Session or grab time with others in Leadership who can help support your ideas! We'd love to hear from you!

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5.0
Jun 28, 2026
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CEO approval
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Pros

good support and cool projects

Cons

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2.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Flexible PTO RSU's

Cons

Company morale is low. The other recent reviews stating this are extremely accurate. Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service. Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience. RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually. Not enough staff to support the RMS customer base and ticket counts have ballooned.

3
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