Thank you for taking the time to write this review and for your contributions at Axon. We look forward to continuing to Join Forces on our mission with you! We encourage you to use our discretionary PTO policy when you can, as work life balance is something we passionately provide for our people.
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.