Great Company, People and Mission - Anonymous employee Axon Employee Review
5.0
Oct 17, 2022
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
-mission is incredible. You feel like you have a impact on society. -talent is bar raising. constantly find yourself surrounded by extremely talented people who are challenging the status quo. -great benefits and pay
Cons
-growing at an incredibly fast pace. -recommend continuing to invest in tools, processes, etc.
Axon Response
3y
Thank you for investing in our mission to Protect Life for more than 4 years and for taking the time out to write this review. We appreciate your feedback and have shared your recommendations with our leadership team.
Company morale is low. The other recent reviews stating this are extremely accurate.
Company culture has eroded and the company values don't seem to matter anymore. 'Winning Right' has become lip service.
Senior leadership refuses to address the problems many departments are having with headcount and workload. They don't really care about the customer experience.
RTO makes no sense when most of your team remains remote in the same role, a role in which you spend much of the time on calls with customers and meeting with other team members virtually.
Not enough staff to support the RMS customer base and ticket counts have ballooned.