Strong Company Growth Came at the Expense of Culture - Recruitment Aya Healthcare Employee Review

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong earning potential during peak market years, especially for high performers. I built valuable recruiting and leadership experience here and worked with many talented, hardworking people. Fast-paced environment that can teach resilience, urgency, and high-volume recruiting skills very quickly. Good benefits.

Cons

The company culture shifted significantly over time, especially post-COVID. What once felt collaborative and growth-oriented became increasingly metrics-driven and heavily micromanaged. Leadership support and career development felt inconsistent, particularly for middle management. Despite strong performance and taking on significant leadership responsibilities, upward mobility became extremely limited. There was (and continues to be) a noticeable disconnect between executive expectations and the day-to-day realities of the recruiting teams after the market normalized. Many experienced employees appeared burned out, anxious, or constantly under pressure to hit moving targets. Work-life balance became harder to maintain, and the environment often felt reactive instead of strategic. Unlimited PTO that I was always too afraid to use from fear of falling behind and limited coverage availability.

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Aya Healthcare Response
1mo
We appreciate you taking the time to share your feedback and are disappointed to hear about your experience. We thoughtfully set goals that align with our mission to increase access to care for patients worldwide. The strength, expertise and dedication of our recruitment team make that mission possible and continue to set the industry standard for excellence. Our commitment to our people has never wavered, and we're dedicated to providing transparency, along with the resources and leadership our teams need to succeed. We encourage team members to connect with their leaders early so we can work together to identify solutions before concerns escalate. If you have any additional details you’d like to share, please email feedback@ayahealthcare.com.

Explore other reviews about Aya Healthcare

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

I like traveling and learning new things within the profession.

Cons

Alot of wear and tear on my vehicle.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only real perk. The PTO policy looks good until you try to use it. Time off has to be approved months in advance, and you’re made to feel guilty for taking it because you’ll lose business and fall behind on unrealistic metrics. A benefit isn’t much of a benefit when you’re afraid to use it.

Cons

The micromanagement has reached an uncomfortable level. For years, recruiters were expected to record conversations without candidates’ consent. Now, with the new phone systems, managers can monitor text messages and listen to calls. None of this is going to improve business outcomes or recreate the profits the company saw during the COVID hiring boom. On top of that, employees are made to feel like they are constantly on performance improvement plans, with unrealistic goals that are nearly impossible to meet. Targets are frequently adjusted or moved altogether, making it extremely difficult to hit metrics, earn bonuses, or make a meaningful income. It creates a sense that no matter how hard you work, success is always just out of reach. Leadership has become increasingly unprofessional and, in many cases, unqualified. Fear and constant surveillance seem to have replaced trust as the primary management strategy. The compensation is no longer competitive enough to justify the environment. As for the “Aya Listens” surveys, it’s hard not to question whether they’re truly intended to gather honest feedback or simply identify employees who are speaking up.

4
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