not my best assignments - Anonymous employee Aya Healthcare Employee Review

3.0
Feb 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

they did get me work according to my specifications

Cons

when getting me a prn travel nurse assignment, I signed up to work at 4 different hospitals. they did not make sure I was oriented at each so I could work, and Parllon had 30 hours of online modules I had to take before I could work, and it was mostly wasted time.

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Aya Healthcare Response
11y
We are pleased to hear that we found you the assignments you wanted but dissapointed that you feel you were not fully prepared for each. Thank you for your suggestion. PRN assignments come with inherent challenges, and we strive to anticipate and overcome those challenges for our nurses. It helps us a great deal in this endeavor to hear feedback regarding how we can improve. It is our policy that each time a nurse begins work at a new facility he or she is required to attend an abbreviated unit orientation. We understand that orientation is vital to our nurses’ success. We also offer individualized onboarding for every nurse where we discuss the specifics of the assignment. The average onboarding process takes around 15 hours, for which our nurses are always paid.

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5.0
Jul 16, 2026
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Pros

*Good Pay *Flexibility *For my current contract I did have to wait several months to hear back for an open position *They are great at reaching out and keeping in touch regarding training modules and constantly ask for feedback

Cons

*No guarantee hours *You have to pick up your shifts through an app which isn't always great

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, personally my manager cares a lot. DTO is nice.

Cons

The outsourcing is getting out of hand. Not only is it not fair to the offshored employees (i’m positive they are not paid nearly as much as stateside employees for the same title.) It’s completely anti-american to offshore client and provider facing roles for a UNITED STATES based company. Our mission is to be serving STATESIDE. (Not applying our UK base.) They have now outsourced almost all Account Coordinators and now there are talks of them outsourcing some RA’s, which would be a nightmare for the client, provider and recruiter experience. Not only have they outsourced AC’s, they have outsourced other positions who don’t understand our stateside process from a first hand perspective and slow our efficiencies, when they were hired to be more efficient and ‘cost effective.’ It’s super disappointing to see as this company was once proud to be mostly U.S. based employed. Now we are about to be a company full of offshored employees, running a U.S. business. I know i’m not the only one who was once proud to work at this company. I wouldn’t be surprised if they start offshoring recruiters to save money.

5
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