good - Field FSA Aya Healthcare Employee Review

*Good Pay *Flexibility *For my current contract I did have to wait several months to hear back for an open position *They are great at reaching out and keeping in touch regarding training modules and constantly ask for feedback

*No guarantee hours *You have to pick up your shifts through an app which isn't always great

Good work life balance, personally my manager cares a lot. DTO is nice.

The outsourcing is getting out of hand. Not only is it not fair to the offshored employees (i’m positive they are not paid nearly as much as stateside employees for the same title.) It’s completely anti-american to offshore client and provider facing roles for a UNITED STATES based company. Our mission is to be serving STATESIDE. (Not applying our UK base.) They have now outsourced almost all Account Coordinators and now there are talks of them outsourcing some RA’s, which would be a nightmare for the client, provider and recruiter experience. Not only have they outsourced AC’s, they have outsourced other positions who don’t understand our stateside process from a first hand perspective and slow our efficiencies, when they were hired to be more efficient and ‘cost effective.’ It’s super disappointing to see as this company was once proud to be mostly U.S. based employed. Now we are about to be a company full of offshored employees, running a U.S. business. I know i’m not the only one who was once proud to work at this company. I wouldn’t be surprised if they start offshoring recruiters to save money.