Travel nurse - Anonymous employee Aya Healthcare Employee Review

1.0
Jun 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At first things were fantastic. Great communication and really seemed like they cared. I even recommended a close friend to this company.

Cons

The facility I contracted with didn't follow through with their end of the deal and were illegally breaking my contract. I did everything in my power to make things work. But I had no one by my side. All the sudden, the people who are supposed to have my back in these situations just changed. Now they are playing games, setting me up with confrontational phone conversations, not returning any calls, refusing to release MY medical records. It's absurd. This company is great. But watch your back!

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Aya Healthcare Response
11y
If you felt as if we cared about you it is because we DO care. We are deeply committed to the happiness and success of our nurses and with providing our partner facilities with excellent customer service. We always want our nurses to know that we have their best interests in mind and will do our utmost to ensure every assignment runs as smoothly as possible. Unfortunately things can happen that disrupt an assignment and we do our best to not only solve these issues but proactively anticipate them. On the rare occasions that we cannot solve the problem to everyone's satisfaction we definitely want to know how we can improve. If you could please contact Tracy in our Nurse Happiness Department to further discuss your situation we would be very grateful for your time. Tracy can be reached at 858-263-0749.

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5.0
Jul 16, 2026
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Pros

*Good Pay *Flexibility *For my current contract I did have to wait several months to hear back for an open position *They are great at reaching out and keeping in touch regarding training modules and constantly ask for feedback

Cons

*No guarantee hours *You have to pick up your shifts through an app which isn't always great

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only real perk. The PTO policy looks good until you try to use it. Time off has to be approved months in advance, and you’re made to feel guilty for taking it because you’ll lose business and fall behind on unrealistic metrics. A benefit isn’t much of a benefit when you’re afraid to use it.

Cons

The micromanagement has reached an uncomfortable level. For years, recruiters were expected to record conversations without candidates’ consent. Now, with the new phone systems, managers can monitor text messages and listen to calls. None of this is going to improve business outcomes or recreate the profits the company saw during the COVID hiring boom. On top of that, employees are made to feel like they are constantly on performance improvement plans, with unrealistic goals that are nearly impossible to meet. Targets are frequently adjusted or moved altogether, making it extremely difficult to hit metrics, earn bonuses, or make a meaningful income. It creates a sense that no matter how hard you work, success is always just out of reach. Leadership has become increasingly unprofessional and, in many cases, unqualified. Fear and constant surveillance seem to have replaced trust as the primary management strategy. The compensation is no longer competitive enough to justify the environment. As for the “Aya Listens” surveys, it’s hard not to question whether they’re truly intended to gather honest feedback or simply identify employees who are speaking up.

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