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      Aya Healthcare

      Engaged Employer

      Aya Healthcare reviews

      Went downhill fast - Credentialing Specialist Aya Healthcare Employee Review

      2.0
      Jan 15, 2024
      Credentialing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, unlimited time off, paid holidays

      Cons

      The culture has changed drastically in 3 years. The micromanaging is at an all time high. CSs are given unrealistic expectations, the workload is more than one person can do in an 8 hour day. There is zero flexibility in process. Instead of being given autonomy to your workday, you’re told how you’re not following the rigorous guidelines. Many of us work off the clock just to keep our head above water. It’s quantity over quality. Your promotions and raises can be determined by metrics that are out of your control. You’re expected to get your traveler into the lab within 72 hours and if your metrics aren’t meeting goal, you end up being constantly questioned and watched. We cannot force a traveler to go into the lab. We’re told to work on expressing urgency. My skill set was always in question, even though I’ve worked there for 3 years and already gotten a promotion. You’re just now deciding I’m not a fit? Employees are urged to bring new ideas but when we do, we’re told to do it the way we were taught. CS’s are afraid to speak up for fear of retaliation. Our manager commented we were over staffed and in the weeks that followed good employees were all the sudden gone. Working harder not smarter. Redundancy in work. You have to note your RTCR, traveler notes, start an email chain and open a ticket all on the same issue. It’s exhausting.

      avatar
      Aya Healthcare Response
      2y
      We appreciate your feedback. If you’re open to sharing more, please email our Chief People Officer, Amber Zeeb, at azeeb@ayahealthcare.com so we can look further into your concerns. Thank you.

      Explore other reviews about Aya Healthcare

      5.0
      Jul 12, 2026
      Travel rn
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Pay, Ability to travel with work

      Cons

      Lack of retirement or other benefits

      5.0
      Jul 6, 2026
      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working at Aya. I’m motivated to help staff hospitals across the country to bring healthcare to everyone. It’s not perfect, but people DO care about you. I have a rare perspective where I work across many teams including leadership, compliance and operations (as little old admin, bottom of the totem pole) and I have not witnessed the toxic workplace environment some people mention here. People are respectful and the subject of employee satisfaction is always top of mind. I’ve been at Aya for many seasons. Is it the same as COVID? No it’s not. but it was a pandemic and we’re a healthcare staffing company. You don’t want our business to boom like that again, it would mean tons of people are sick and hospitals aren’t staffed. Layoffs were awful and I miss my coworkers that were asked to leave. but the business changed after Covid and demand isn’t the same across the entire industry, not just at Aya Pros: Remote Positive work environment Unlimited PTO Fun events Beautiful office with free food Great coworkers DEI-forward with commitment to equality TLDR: layoffs suck but you don’t want infinite exponential growth in healthcare Expectations are high, but the environment is good and work-life balance is amazing

      Cons

      Pay is decent but not competitive with tech Growing pains

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