Culture has gone downhill quickly - Regional Vice President Aya Healthcare Employee Review

3.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

-Positive outlook toward remote workers -Unlimited time off -Decent benefits for a private company

Cons

-The promote-from-within culture has positives; however, there are those in upper leadership who have been there for 10+ years that may not be the correct people for their roles -The organizational changes that started in the back-half of 2023 have continued through 2024. Aya has not done a good job of executing the change management -The CEO stated in November of '23 that there was not going to be any layoffs and 8 months later Aya has laid off 15% of their corporate workforce

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Aya Healthcare Response
2y
We appreciate your feedback. Our leadership team is committed to our mission of ensuring that patients have the best caregiver when they need it most. To deliver on this, especially throughout the pandemic, we grew our workforce to meet the needs of patients nationwide, while also making sure our corporate employees had manageable workloads. As the market has shifted, we’re currently evaluating every team to ensure we have the right people in the right positions. We wanted to handle this in the most compassionate and thoughtful way possible, which to us was making voluntary offers with generous severance amounts and providing advanced notice and benefit continuation. If you’d like to connect further regarding your experience, please email ayafeedback@ayahealthcare.com.

Explore other reviews about Aya Healthcare

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

*Good Pay *Flexibility *For my current contract I did have to wait several months to hear back for an open position *They are great at reaching out and keeping in touch regarding training modules and constantly ask for feedback

Cons

*No guarantee hours *You have to pick up your shifts through an app which isn't always great

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is the only real perk. The PTO policy looks good until you try to use it. Time off has to be approved months in advance, and you’re made to feel guilty for taking it because you’ll lose business and fall behind on unrealistic metrics. A benefit isn’t much of a benefit when you’re afraid to use it.

Cons

The micromanagement has reached an uncomfortable level. For years, recruiters were expected to record conversations without candidates’ consent. Now, with the new phone systems, managers can monitor text messages and listen to calls. None of this is going to improve business outcomes or recreate the profits the company saw during the COVID hiring boom. On top of that, employees are made to feel like they are constantly on performance improvement plans, with unrealistic goals that are nearly impossible to meet. Targets are frequently adjusted or moved altogether, making it extremely difficult to hit metrics, earn bonuses, or make a meaningful income. It creates a sense that no matter how hard you work, success is always just out of reach. Leadership has become increasingly unprofessional and, in many cases, unqualified. Fear and constant surveillance seem to have replaced trust as the primary management strategy. The compensation is no longer competitive enough to justify the environment. As for the “Aya Listens” surveys, it’s hard not to question whether they’re truly intended to gather honest feedback or simply identify employees who are speaking up.

3
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