It used to be a great company to work for. - Territory Manager BAT Employee Review

3.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

There is a lot of company provided resources and benefits for your personal life and growth. Tuition reimbursement is now 100%. Great parental leave program for moms and dads that have new kids. I think you get 3 months. Benefits cover life partners (you don't have to be married). The company contributes to your HSA yearly (depending on plan picked) 401K matching. There are some truly amazing leaders at this company. I've been blessed to have had some of them as my direct supervisor and Region supervisor.

Cons

Since BAT has taken over you can feel the shift in the company. Our work load was already insane. Instead of making our assignments smaller so we could manage all of the products and segments joining our portfolio they increased them all. My assignment almost tripled in size. If you don't make a certain % of your coverage each month you could lose your bonus for the quarter. This company has always had the motto that it's people were it's number one asset. With RJ we could tell that was true. It doesn't feel as true with BAT. With Covid-19 they had everyone work from home starting in March. As states opened back up they sent TMs back into the field. We travel to multiple high traffic retail locations all day (depending on your assignment, you might travel to multiple cities and counties). Employees that were high risk to severe complications from Covid could email and request to continue to work from home. They forced all high risk employees back into the field January of this year. You could no longer work from home and get paid. Cases were exploding and vaccines were right around the corner. Meanwhile they still are allowing 50% of the employees that work at home office to work from home that aren't high risk. In an office setting, where people have to follow company protocols and guidelines you are a lot safer than your high risk employees that are stuck within 6ft of people refusing to wear mask. They have to visit high traffic locations with the general public all day long. That doesn't feel like a company that cares about their employees, just their bottom line.

Explore other reviews about BAT

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car, 401k, Make your own schedule

Cons

Things can get crazy busy at times. Gotta keep your head on a swivel.

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, Good deal of vacation time.

Cons

I truly miss working for RJReynolds! Even though its a very large company it still had that small close knit company feel. Now that BAT has taken over it is absolutely MISERABLE working here now. The plant has not shut down on a weekend since they took over and doesn't look like it will anymore as long as BAT is in control. All this company cares about is production and getting tobacco out the door. Employees get promoted to positions they no experience in and have no business at all in working in the positions. The moral is the worst I have ever seen it, you can look at coworkers faces and tell they aren't happy working here anymore. The production employees are miserable due to this plant never shutting down and always running. Work/life balance is very bad. BAT has zero care for American holidays, they wont think twice to "voluntell" employees they need to work on the holiday. Employees are scared to speak up and say anything. Management is all yes people and will not stand up for their employees. I have watched everything get progressively worse and worse as BAT continues running this company. This used to be a company that people enjoyed working until retirement and now its a company that works the employees into the ground.

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