Company culture change - Territory Manager III BAT Employee Review

3.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, with company car and paid mileage, included personal miles that are subject to tax treatment. Great matching 401k with higher than avg contributions.

Cons

Constant restructuring of territories and management levels to adjust to new ownership of RJ Reynolds American in US. The company culture shifted after the merge, pushed by the urge from London to focus on pushing volume, increase prices, higher daily call counts by the reps and to reduce labor force costs. There's high turnover on Senior Management positions with low opportunities to grow from the bottom. They rather prefer to bring external talent instead of investing in their own.

Explore other reviews about BAT

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company car, 401k, Make your own schedule

Cons

Things can get crazy busy at times. Gotta keep your head on a swivel.

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, Good deal of vacation time.

Cons

I truly miss working for RJReynolds! Even though its a very large company it still had that small close knit company feel. Now that BAT has taken over it is absolutely MISERABLE working here now. The plant has not shut down on a weekend since they took over and doesn't look like it will anymore as long as BAT is in control. All this company cares about is production and getting tobacco out the door. Employees get promoted to positions they no experience in and have no business at all in working in the positions. The moral is the worst I have ever seen it, you can look at coworkers faces and tell they aren't happy working here anymore. The production employees are miserable due to this plant never shutting down and always running. Work/life balance is very bad. BAT has zero care for American holidays, they wont think twice to "voluntell" employees they need to work on the holiday. Employees are scared to speak up and say anything. Management is all yes people and will not stand up for their employees. I have watched everything get progressively worse and worse as BAT continues running this company. This used to be a company that people enjoyed working until retirement and now its a company that works the employees into the ground.

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