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BAYADA Home Health Care

Engaged Employer

Fun company with great perks, but pay could improve - Customer Service Manager (CSM) BAYADA Home Health Care Employee Review

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company. Parties were amazing and gifts were over the top

Cons

Pay could be better but they give great perks

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BAYADA Home Health Care Response
2mo
Thank you for sharing your experience. We’re so glad you enjoyed the culture and the moments of recognition—we love celebrating our teams. We also appreciate your feedback on compensation and will continue to keep it in mind as we evolve. Wishing you all the best moving forward!

Explore other reviews about BAYADA Home Health Care

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lower productivity requirement

Cons

pay per point so compensation fluctuates

2.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance. You can choose your days and hours.

Cons

No support from office staff to field staff. You can report wrong doing, errors, etc. to them and nothing is done. They like to keep a blind eye, especially when it’s one of their “favorites” Favoritism is out of control! Another person described it as “cult like” I would agree, but would use more of the term cliquish. It’s a mean girls club in the office. If you’re not in the “in crowd” there’s no acknowledgement of your successes or any kind of awards or compensation. They withhold vital info on clients and their needs on purpose. Question everything when taking on a client, they will try to “trick” you into taking difficult clients. Also, if you get the wrong scheduler (there are some good ones) they will leave these poor families without coverage. They’re too lazy to look for replacements if their regular caregivers need off, leaving the clients with no coverage. When they say their hours are 8a-4p… they mean it! Don’t think they’re going to go above in beyond the way they expect the field staff to do.

2
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BAYADA Home Health Care Response
2mo
Thank you for your honesty. We’re glad the flexibility has been a positive, and we’re sorry to hear about your experience. Your feedback matters, and we take concerns like this seriously. We encourage you to reach out so we can better understand and support you: feedback@bayada.com.
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