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BAYADA Home Health Care

Engaged Employer

I can't get out soon enough - CSM BAYADA Home Health Care Employee Review

1.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You'll never go thirsty if you learn to drink the Kool-Aid.

Cons

As others have said - STRESS is incredible. There is more and more work put on you... you have to find time to recruit, interview and hire field staff (because they keep track of how many new hires you get through orientation - called NHO), then you give the work to these new people because the company tracks how many employees work their first shift (called NHB) so the established employees leave and you start the cycle again... hire them/work them/lose them because you're working the next group of new hires. Oh and have you gone out to market this week? Did you complete your missed shift reports? Is the filing caught up? Spend half of Tuesday completing field employee payroll. Have you contacted your clients to fill them in on changes to the schedule? Get ready, QA will be here next week... now Operational QA is coming, did you complete the latest satisfaction survey? You're oncall tonight. Staff, staff, staff, cover callouts and you need to get out and market - we need more clients. Its your week to clean the office, you need to focus on recruiting because your "days to hire" isn't meeting the performance standards, staff, staff, staff, cover another callout, . Tons of turnover in the offices because the stress and workload cannot be sustained. My Divisional Director has been to my office three times in almost two years... why should she when we send a report every Monday showing what is coming up and then send another one on Friday "the week in review." I am actively looking for a new opportunity and it cannot come soon enough.

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance lower productivity requirement

Cons

pay per point so compensation fluctuates

2.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance. You can choose your days and hours.

Cons

No support from office staff to field staff. You can report wrong doing, errors, etc. to them and nothing is done. They like to keep a blind eye, especially when it’s one of their “favorites” Favoritism is out of control! Another person described it as “cult like” I would agree, but would use more of the term cliquish. It’s a mean girls club in the office. If you’re not in the “in crowd” there’s no acknowledgement of your successes or any kind of awards or compensation. They withhold vital info on clients and their needs on purpose. Question everything when taking on a client, they will try to “trick” you into taking difficult clients. Also, if you get the wrong scheduler (there are some good ones) they will leave these poor families without coverage. They’re too lazy to look for replacements if their regular caregivers need off, leaving the clients with no coverage. When they say their hours are 8a-4p… they mean it! Don’t think they’re going to go above in beyond the way they expect the field staff to do.

2
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BAYADA Home Health Care Response
2mo
Thank you for your honesty. We’re glad the flexibility has been a positive, and we’re sorry to hear about your experience. Your feedback matters, and we take concerns like this seriously. We encourage you to reach out so we can better understand and support you: feedback@bayada.com.
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