Pros
BB&T has been a well run regional bank for many years. Training is top notch and many start at BB&T for the training before moving elsewhere. There is a large banking network for support. For lenders, the loan approval and processing process is very good.
Cons
Salaries lag competitors. Also, given its regional approach to banking, headquarter's impression of what's going on in the field is often not accurate. Many of the regions consist of mostly bankers from a previous acquisition. In many cases, they hold onto their previous notions of how banking is done and have a us versus the bank mentality. Fees for routine services are usually higher than competitors making it difficult on account officers to defend. Finally, the bank's matrix system for bonuses is flawed. I know of far too many employees that have gamed the system for maximum bonuses. It creates cutthroat competition amongst employees for credit on sales and does not foster teamwork. I've also seen 10's of millions in risky loans made for the purpose of getting a large bonus.