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BBVA

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BBVA reviews

Great place to work if you don't have a life - Sales and Service Advisor BBVA Employee Review

3.0
Feb 13, 2019
Sales and service advisor
Recommend
CEO approval
Business Outlook

Pros

It was a great place to start out my banking career, as they were constantly providing training courses. The benefits were pretty good, and they even offer time off for newlywed employees.

Cons

The sales goals were extremely too high. They wanted you to do multiple call blocks throughout the day, and stay one night a month after work to do a call block. It didn't matter what kind of demographic your branch served, the goals kept getting higher and higher. They replaced Branch Associates (tellers) with Sales and Service Advisors, so that everyone in the branch was a salesperson. Their staffing model also shrinked, making it even more difficult for the employees with families and children to take time off for illness and emergencies.

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BBVA Response
7y
Thanks for taking the time to leave a review. We appreciate your feedback and will be sharing it with the appropriate leadership. We value our employees and ask that managers work with team members to ensure they have a positive work-life balance; we’re sorry to hear that wasn’t your experience. We’re committed to ensuring that all of our sales teams and individuals put our customers first and offer the benefits of our products based on the customer’s unique needs and profile. If you’d like to share more about your experience, please reach out to us at 1-888-474-3575.

Explore other reviews about BBVA

5.0
Jun 25, 2026
Personal banker i
Recommend
CEO approval
Business Outlook

Pros

amazing company if you're looking to grow into your financial career. Offers plenty room for growth.

Cons

It takes a while to break out of the retail banking side of the finance world.

2.0
Apr 18, 2026
Latam fx fixed income intern
Recommend
CEO approval
Business Outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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