UNDER PAID - LOUSY PAY - Customer Care Specialist BD Employee Review

1.0
Oct 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Co-workers. Health benefits aren't bad.

Cons

So conservative it's sickening. Don't know how to change with the times. Customer Care workers are over worked and more any more is heaped on top but NO COMPENSATION. They give more and more work but will not compensate. Most are lucky if they make more than $10 over minimum wage. Except management who love to give themselves bonuses!

Explore other reviews about BD

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Manager and nice benefits

Cons

Travel and Budget process stringent

1.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chaotic environment forces quick growth. Treat it as a resume builder and then find a more stable opportunity.

Cons

Constant backorders due to poor management. Likely to have more changes in leadership team(s) than years spent at the company. Unethical leaders that act like high school bullies and cling to titles rather than create a supportive environment. Employees constantly left in the dark due to lack of meetings or failure of leaders to even learn what their teams are working on. Constant reorgs with no consideration of impact to teams or business continuity. Frequent cases of falsified performance reviews to push out whistleblowers with complicit HR teams. Quality policy is a joke. RTO push to high COL areas with no relocation support, onboarding, seat and laptop assignment - only to lay off entire teams within a year just to repost the same position and ask laid off employees to re-apply.

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