Call Center. NOT care coordinator - Care Coordinator BD Employee Review

1.0
Jun 19, 2022
Recommend
CEO approval
Business Outlook

Pros

only positive remote positions are available.

Cons

CALL CENTER Leadership is always in meetings or too busy to help. Leadership is not flexible. Leadership would rather loose good staff then adjust. Leadership accepts bad behavior then promotes it. Leadership is very clicky. If you don't fit in a certain mold you will never advance. Leadership does lots of coaching and very little communication. Micromanaging. Processes change hourly. You will be responsible for the entire company regardless of what you were told in your interview. If you like feeling under appreciated, doing 10 people jobs, getting into trouble for not following script verbatim this is the job for you. If you don't care and need to collect a paycheck this is the job for you.

Explore other reviews about BD

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Manager and nice benefits

Cons

Travel and Budget process stringent

1.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chaotic environment forces quick growth. Treat it as a resume builder and then find a more stable opportunity.

Cons

Constant backorders due to poor management. Likely to have more changes in leadership team(s) than years spent at the company. Unethical leaders that act like high school bullies and cling to titles rather than create a supportive environment. Employees constantly left in the dark due to lack of meetings or failure of leaders to even learn what their teams are working on. Constant reorgs with no consideration of impact to teams or business continuity. Frequent cases of falsified performance reviews to push out whistleblowers with complicit HR teams. Quality policy is a joke. RTO push to high COL areas with no relocation support, onboarding, seat and laptop assignment - only to lay off entire teams within a year just to repost the same position and ask laid off employees to re-apply.

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