National Account Manager - National Account Manager BDA Employee Review

3.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

It is a great place to work with Fortune 500 brands! It's a great opportunity to develop your ability in working with C-Level clients. You gain a wide variety of experience: project management, client management, vendor negotiations, new business development, creative development, etc. There is a feeling that you really operate your own business from soup to nuts.

Cons

Sales does not have the bandwidth to adequately penetrate their business. This is primarily due to ineffective and lack of sales support staff. Therefore as a sales person you end up doing a majority of your own backend work rather than managing the process. This in turn cuts into the bottom line of the company and at times leaves the client short changed. In addition, there a real disconnect from top end management and the field. There are way too many Kool-Aid drinkers that hender making effective change and providing true leadership direction. These Kool-Aid drinkers also don't have the sales and/or management experience to be effective in their roles. The promote order taking rather than engaging their teams in understanding their client enough to provide high gain solutions. While overall I enjoyed my tenure at BDA, I found most of the leadership team to be inadequate. Meaning I found very little value add from them as an employee. I'm always looking to enhance and increase my abilities and there were few on the leadership team that had the capability to provide the insight and guidance needed for a senior level account manager. In addition compensation is a real issue for sales. Sales goals and objectives are arbitrarily calculated. Although base salaries are high with ability to earn a substantial bonus, these bonuses are very rarely achieved. This is not to lack of efforts or results, but rather due to the way goals are set as well as how revenues are calculated and managed. This leaves for poor morales amongst sales and lack of motivation.

Explore other reviews about BDA

5.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun events. Lots of motivated people you work with.

Cons

Lots of work that can lead to burnout.

2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Decent base salary if this is your first job out of University. - Free Swag - WFH Fridays - Smart and helpful colleagues

Cons

- Incredibly stressful, do NOT take this job if you do not have a high stress tolerance. - A ton of competing priorities that almost always require quick/immediate action. - You get a ton of emails and are expected to be able to pull up and reference any of them at a moments notice. - Constant whiplash between doing deep, focused work (presentation/catalogs) that have a ton of details and require your full attention versus quick/rapid fire tasks that you must address immediately. There were days where I was working on one presentation all day and couldn't get it done because of how much I was getting pinged to resolve other issues. - To get promoted you must essentially do the job of 2 people (CSC and PSA). Beyond that, there is no real career progression unless you want to go into sales. - Management always says to raise your hand if you need help. But when you ask for help, there is always pushback in the form of others having more task hours than you. - CEO took away one of the WFH days. When Qualtrics had negative feedback he essentially said "If you don't like it - then leave". He is a "Do as I say, not as I do." type of leader. - Workload and responsibilities are not commiserate to the salary.

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