It seemed as though the company was run by a 21 year old. Very poor distribution of work, where some people will be there 11 hours a day and some people leave early every day. Often given very ambiguous tasks with little direction. Success often goes unnoticed and 1 problem seems like the end of the world. EXTREMELY unrealistic bonus structure, where you have to reach about 99% accuracy in each category in order to bonus. And there are 2 ways to bonus, but to get the second one you have to achieve the first one, but since it is so unrealistic everyone pretty much gets nothing. And the Client Services Coordinator on your team cannot bonus unless the PSA bonuses, so again, no one bonuses.