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      BDA

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      No room for growth - Customer Service Representative BDA Employee Review

      1.0
      Sep 5, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I worked with were amazing, however, that only goes so far when you are treated like a lesser form of life by management and lied to on a nearly daily basis.

      Cons

      Absolutely no advancement opportunities, despite what management and HR will tell you. You can go through all the training and prove that you are a viable candidate for a better position and it means nothing, it will be given to somebody as their first position out of college. Also, hopefully you like being paid as much (or possibly less) than an entry level worker at McDonald's.

      avatar
      BDA Response
      7y
      Hi, Thank you for sharing your feedback in relation to growth opportunities at BDA. While we are experiencing tremendous growth as a company and significant headcount growth in certain departments, career path growth is a function of a number of factors including timing, opportunities/openings, and fit. We take great pride in the promotions that our associates achieve/receive and we celebrate them throughout the company. As BDA continues to grow we expect more jobs and different jobs will come available. Each associate at BDA makes an important contribution in their role and we try to insure that our people understand and feel that we recognize and appreciate their efforts. Like most things, we can always work harder to do better. We would like to hear from you if you have any other thoughts on this subject, or if you’d just like to discuss your feedback. Please contact us at feedback@bdainc.com. Sincerely, BDA HR

      Explore other reviews about BDA

      5.0
      Aug 19, 2025
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun events. Lots of motivated people you work with.

      Cons

      Lots of work that can lead to burnout.

      2.0
      Mar 31, 2026
      Client service coordinator (csc)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent base salary if this is your first job out of University. - Free Swag - WFH Fridays - Smart and helpful colleagues

      Cons

      - Incredibly stressful, do NOT take this job if you do not have a high stress tolerance. - A ton of competing priorities that almost always require quick/immediate action. - You get a ton of emails and are expected to be able to pull up and reference any of them at a moments notice. - Constant whiplash between doing deep, focused work (presentation/catalogs) that have a ton of details and require your full attention versus quick/rapid fire tasks that you must address immediately. There were days where I was working on one presentation all day and couldn't get it done because of how much I was getting pinged to resolve other issues. - To get promoted you must essentially do the job of 2 people (CSC and PSA). Beyond that, there is no real career progression unless you want to go into sales. - Management always says to raise your hand if you need help. But when you ask for help, there is always pushback in the form of others having more task hours than you. - CEO took away one of the WFH days. When Qualtrics had negative feedback he essentially said "If you don't like it - then leave". He is a "Do as I say, not as I do." type of leader. - Workload and responsibilities are not commiserate to the salary.

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