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      Not the best job for everyone - Client Service Coordinator (CSC) BDA Employee Review

      3.0
      May 21, 2021
      Client service coordinator (csc)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are pretty cool. You get to learn how to source cool products. Occasionally, they will even provide you with breakfast or lunch. Paid holidays are a plus and the 401k matching.

      Cons

      It is regularly very overwhelming and stressful. You have a lot to do in a short amount of time and don't always have the proper training/help available to you. You get A TON of emails and have to know how to manage them properly and file them away to reference later. The environment is very fast paced and it can be hard to get time off. You have to find someone who's willing to cover for you if you want to take a day off, which can be tricky at times. The CEO strikes me as a summer sales bro, which makes me not too fond of him or the environment he fosters. Benefits also suck if you have more than just yourself you're trying to get covered. I'm not saying don't take the job--because there are definitely people who will thrive in this environment--but it's not for everyone. Only take this job if you have an absolute love of sales and the stress associated with it.

      avatar
      BDA Response
      5y
      Thank you for such a balanced review! We acknowledge the workload has increased. Our HR team is working Hard to bring in new team members to better distribute the weight. We would love to hear your ideas for how to communicate more efficiently and also how to better cover time away (which everyone deserves!) Also, what practical training would help moving forward? Your ideas will help us improve! Please email us at feedback@bdainc.com.

      Explore other reviews about BDA

      5.0
      Aug 19, 2025
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun events. Lots of motivated people you work with.

      Cons

      Lots of work that can lead to burnout.

      2.0
      Mar 31, 2026
      Client service coordinator (csc)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Decent base salary if this is your first job out of University. - Free Swag - WFH Fridays - Smart and helpful colleagues

      Cons

      - Incredibly stressful, do NOT take this job if you do not have a high stress tolerance. - A ton of competing priorities that almost always require quick/immediate action. - You get a ton of emails and are expected to be able to pull up and reference any of them at a moments notice. - Constant whiplash between doing deep, focused work (presentation/catalogs) that have a ton of details and require your full attention versus quick/rapid fire tasks that you must address immediately. There were days where I was working on one presentation all day and couldn't get it done because of how much I was getting pinged to resolve other issues. - To get promoted you must essentially do the job of 2 people (CSC and PSA). Beyond that, there is no real career progression unless you want to go into sales. - Management always says to raise your hand if you need help. But when you ask for help, there is always pushback in the form of others having more task hours than you. - CEO took away one of the WFH days. When Qualtrics had negative feedback he essentially said "If you don't like it - then leave". He is a "Do as I say, not as I do." type of leader. - Workload and responsibilities are not commiserate to the salary.

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