Don’t Believe The Hype - Member Consultant II BECU Employee Review

1.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits that’s about it

Cons

Outside of the benefits everything else is terrible. BECU is ions behind everyone else in the financial world in all aspects. They promote themselves like a bank but don’t have the infrastructure to support it. Very much a bank in disguise of a credit union. No fluidity in processes between departments. Everyone is on a different page and a lot of finger pointing happens. If you work in the branch you will wear a million hats and also be expected to still hit your numbers. The stress is not worth it. Have an HR issue? Don’t even bother they will force you out. New employees start out at higher pay than tenured employees and they know this. Don’t count on getting promoted unless you’ve been with BECU for more than two years or you suck up to the managers.

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BECU Response
8y
Thank you for the feedback about your experience with BECU. We are sad to hear that it does not match the workplace that we pride ourselves on creating and reinforcing each and every day. We value our employees tremendously and continue to seek out ways to improve their overall experience. This includes the infrastructure to support their work and employee feedback is an important tool in this process. As a not-for-profit credit union, BECU strives for balanced performance. It’s not just about the numbers, but rather how we can provide the best value and service to our members. Employees are essential to creating the positive, personal interactions with our members that differentiate us from other financial institutions, and we believe that educating members about our services is vital to helping them achieve their financial goals.

Explore other reviews about BECU

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Cons

There can be lots of changes when you’re hired.

1
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BECU Response
3mo
Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many employees who care about the mission, values, each other, and members.

Cons

Within the Technology organization, there is growing concern regarding the consistency and transparency of hiring and promotion practices following the 2023 CTO transition. Over a relatively short period, the composition of senior leadership changed significantly, with a large percentage of new hires and promotions appearing to originate from overlapping professional networks, referral pipelines, or ethnic background. There is perception that advancement opportunities increasingly favored candidates connected to existing leadership circles, raising concerns about whether hiring standards and evaluation processes are being applied consistently across Tech. As these leadership changes cascaded through reporting structures, teams became increasingly homogeneous in background and prior affiliations. This contributed to employee concerns about reduced diversity, diminished internal mobility, and the potential for affinity bias in hiring and promotion decisions. The resulting leadership composition also became noticeably less diverse over time, which contributed to perceptions of affinity bias and employees outside the dominant leadership network can appear sidelined in promotions, influence, and career growth opportunities, contributing to a perception of favoritism and inconsistent standards. As leadership composition became noticeably less diverse, the corresponding teams become less diverse as well.

2
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BECU Response
1mo
Thank you for taking the time to share your feedback. We appreciate your recognition of the many employees who remain deeply committed to our mission, values, members, and one another. Those connections are an important part of what makes the organization special. We also understand the concerns you've raised regarding hiring, promotion practices, and career growth opportunities within Technology. Perceptions of fairness, transparency, and equal opportunity can have a significant impact on trust and engagement. When employees question whether processes are being applied consistently, it’s important that those concerns are heard and thoughtfully considered. We will ensure this feedback is shared. Your advice around transparency, accountability, and independent review is noted. Building confidence in hiring and advancement processes requires ongoing attention and a commitment to ensuring employees feel opportunities are accessible, merit-based, and clearly communicated. Thank you again for sharing your perspective. Feedback like yours helps inform important conversations about culture, trust, and employee experience.
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