- Pay disparity. It's hard to know folks who started after you were given a higher pay range. The highest pay I was quoted is lower than the starting entry level pay for new hires. I've been told it is to attract more talent and stay competitive; it's difficult to swallow when you and other employees have demonstrated loyalty, dedication, and success to the organization. Even if more tenured employees are promoted, we will be perpetually behind in pay for any new hires promoted after us. This is my biggest gripe with BECU, and I don't feel like it's doing the right thing.
- Dated programs that can make the job more tedious.
- Sometimes, the retail higher ups implement instructions that cause issues for frontline staff. For instance: we are not permitted to put up any signs indicating an ATM is down or has limited functionality. I partially understand why signs are not put up (it could be repaired before we remove the sign); however, it's not fun to be screamed at daily from members about how we do not have signs up.
- Some tension between departments. Sometimes we forget we are all on the same team.
- If you have dependents/spouse, the premiums for healthcare skyrocket.