Leadership is changing very fast, possibly too fast for what BECU is. There has been a very large influx of outside leadership from much larger and some failed/failing banks, that don't fit the culture and heart of the credit union. Difficult to say how to change this, because they are in charge. We are a non-profit and membership-based organization, they focus a lot on profit-like products, services and investments. Does not match our membership make-up. Who are we trying to serve?