A Place With Really Caring People - Manager BECU Employee Review

3.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The team members care about the welfare of their team-mates and of our members. Our frontline team lives our values more than anywhere else in our organization. Experiences feel genuine.

Cons

Leadership is changing very fast, possibly too fast for what BECU is. There has been a very large influx of outside leadership from much larger and some failed/failing banks, that don't fit the culture and heart of the credit union. Difficult to say how to change this, because they are in charge. We are a non-profit and membership-based organization, they focus a lot on profit-like products, services and investments. Does not match our membership make-up. Who are we trying to serve?

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BECU Response
7y
Thank you for taking the time to share your feedback. At BECU’s core, we are “People Helping People” and are dedicated to finding the right balance between attracting engaged employees and promoting leaders from within the organization who share our core values, which includes putting our members first. As our membership continues to expand, we are committed to aligning products and services with their needs to better support their experiences, improve their financial health and provide them with the best value possible without compromising our unique culture and cooperative spirit. We strive to foster a work environment that has options for employees to offer their feedback. We’ve passed along your comments, and encourage you to contact your manager or leadership team to share your ideas on how to make BECU even better.

Explore other reviews about BECU

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Cons

There can be lots of changes when you’re hired.

1
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BECU Response
3mo
Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many employees who care about the mission, values, each other, and members.

Cons

Within the Technology organization, there is growing concern regarding the consistency and transparency of hiring and promotion practices following the 2023 CTO transition. Over a relatively short period, the composition of senior leadership changed significantly, with a large percentage of new hires and promotions appearing to originate from overlapping professional networks, referral pipelines, or ethnic background. There is perception that advancement opportunities increasingly favored candidates connected to existing leadership circles, raising concerns about whether hiring standards and evaluation processes are being applied consistently across Tech. As these leadership changes cascaded through reporting structures, teams became increasingly homogeneous in background and prior affiliations. This contributed to employee concerns about reduced diversity, diminished internal mobility, and the potential for affinity bias in hiring and promotion decisions. The resulting leadership composition also became noticeably less diverse over time, which contributed to perceptions of affinity bias and employees outside the dominant leadership network can appear sidelined in promotions, influence, and career growth opportunities, contributing to a perception of favoritism and inconsistent standards. As leadership composition became noticeably less diverse, the corresponding teams become less diverse as well.

2
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BECU Response
1mo
Thank you for taking the time to share your feedback. We appreciate your recognition of the many employees who remain deeply committed to our mission, values, members, and one another. Those connections are an important part of what makes the organization special. We also understand the concerns you've raised regarding hiring, promotion practices, and career growth opportunities within Technology. Perceptions of fairness, transparency, and equal opportunity can have a significant impact on trust and engagement. When employees question whether processes are being applied consistently, it’s important that those concerns are heard and thoughtfully considered. We will ensure this feedback is shared. Your advice around transparency, accountability, and independent review is noted. Building confidence in hiring and advancement processes requires ongoing attention and a commitment to ensuring employees feel opportunities are accessible, merit-based, and clearly communicated. Thank you again for sharing your perspective. Feedback like yours helps inform important conversations about culture, trust, and employee experience.
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