High expectations and inconsistency - Intern BECU Employee Review

2.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture really strives to serve members and put others before yourself. There are a lot of community benefit events to participate in. The amenities offered at the headquarters, such as the gym were nice.

Cons

- It really depends what department you're interning in. My team happened to be disorganized and unprepared in regards to me coming in. My intern manager and the director seemed disinterested in me and never interacted with me much so I had to rely on other team members to help me find work. There were times where I'd offer to help on tasks or try to find meaningful work but my emails/messages were frequently ignored, yet I was told at the end that I didn't try hard enough to find new work. My one-on-ones were also cancelled after the first one after it was concluded that "I seemed like I was doing fine". My work environment eventually turned passive aggressive because my team started ignoring me and not acknowledging my presence in certain situations so I never felt welcomed and I was told I never tried to engage with them. In one instance after a meeting I was not prepped for, one employee said out loud "Some people need to talk more at these meetings" as a snarky remark directed towards me and my team just laughed. I was also left out of team meetings often. - My biggest issue was the evaluations. You are rated on a scale from 1-5. According to my intern manager, they rarely give out anything above a 3. That's a unrealistic expectations of INTERNS especially for those who have never had a corporate job. - The minimal presence in POC is seen not only on leadership but also within the intern class.

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BECU Response
6y
We’re sorry to hear your feedback as it doesn’t reflect the experience we’re seeking for our interns. We appreciate you taking the time to share your thoughts and have passed them along to our intern program manager. Our goal through BECU’s internship program is to provide students with opportunities to learn, grow professionally and increase their knowledge and skills while gaining real-life work experience. We’re also committed to fostering a work environment where our interns have a valued voice in our organization and are given the proper guidance, resources and support needed to thrive both during the program and in the workforce. Thank you again for sharing your comments as it helps ensure we’re providing a consistent experience across the organization.

Explore other reviews about BECU

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Cons

There can be lots of changes when you’re hired.

1
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BECU Response
3mo
Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many employees who care about the mission, values, each other, and members.

Cons

Within the Technology organization, there is growing concern regarding the consistency and transparency of hiring and promotion practices following the 2023 CTO transition. Over a relatively short period, the composition of senior leadership changed significantly, with a large percentage of new hires and promotions appearing to originate from overlapping professional networks, referral pipelines, or ethnic background. There is perception that advancement opportunities increasingly favored candidates connected to existing leadership circles, raising concerns about whether hiring standards and evaluation processes are being applied consistently across Tech. As these leadership changes cascaded through reporting structures, teams became increasingly homogeneous in background and prior affiliations. This contributed to employee concerns about reduced diversity, diminished internal mobility, and the potential for affinity bias in hiring and promotion decisions. The resulting leadership composition also became noticeably less diverse over time, which contributed to perceptions of affinity bias and employees outside the dominant leadership network can appear sidelined in promotions, influence, and career growth opportunities, contributing to a perception of favoritism and inconsistent standards. As leadership composition became noticeably less diverse, the corresponding teams become less diverse as well.

2
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BECU Response
1mo
Thank you for taking the time to share your feedback. We appreciate your recognition of the many employees who remain deeply committed to our mission, values, members, and one another. Those connections are an important part of what makes the organization special. We also understand the concerns you've raised regarding hiring, promotion practices, and career growth opportunities within Technology. Perceptions of fairness, transparency, and equal opportunity can have a significant impact on trust and engagement. When employees question whether processes are being applied consistently, it’s important that those concerns are heard and thoughtfully considered. We will ensure this feedback is shared. Your advice around transparency, accountability, and independent review is noted. Building confidence in hiring and advancement processes requires ongoing attention and a commitment to ensuring employees feel opportunities are accessible, merit-based, and clearly communicated. Thank you again for sharing your perspective. Feedback like yours helps inform important conversations about culture, trust, and employee experience.
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