Late addition of Exec Assistant role/pay - Virtual Assistant BELAY Employee Review

Thank you for taking the time to share your experience and for your continued work with BELAY over the years. We appreciate your recommendation and your candor. We’re glad to hear that the application and client matching process felt accessible and straightforward. At the same time, we understand your frustration regarding compensation and role clarity, particularly as the scope of Executive Virtual Assistant–level work evolved over time. As BELAY has grown, we’ve worked to more clearly define service lines and align pay structures with the complexity, responsibility, and impact of the work being delivered. The formal introduction of the Executive Virtual Assistant role was part of that intentional evolution. All contractors have an opportunity to express interest to their Talent Specialist in adding additional service lines to their offerings as long as their skills and experience are a match. This includes the Executive Virtual Assistant service line. That said, we recognize that growth and change can feel overdue for those who helped build the foundation early on. Your feedback underscores the importance of continually listening, learning, and making improvements that reflect the value our contractors bring to clients every day. We are grateful for the professionalism, skill, and dedication of long-tenured contractors like you, and we remain committed to refining our processes in ways that honor experience, contribution, and excellence. Thank you again for sharing your perspective and for the work you’ve done to support our clients well. We recommend you connect directly with your Talent Specialist regarding your pay rate and any additional feedback. Warmly, The BELAY Team