Great 3rd Option - Virtual Assistant BELAY Employee Review

4.0
Oct 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Being able to set your own hours for the most part Assigned to people in a wide variety of industries, so the challenge keeps you growing Working from home Probably one of the only virtual assistant companies that does its best to protect and serve its contractors

Cons

Can sometimes take a while to get new clients Different clients have different expectations and you might not be everyone's cup of tea Hard to broach the subject of pay raises, and whether that's something they offer, or if you're stuck at your starting salary forever

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BELAY Response
5y
Thank you for leaving this review. We are so glad you are here at BELAY! We know it can be hard to wait on the right client, but we have heard time and again from our seasoned contractors that it is best to trust the process and it is worth the wait. We do our best to make mindful matches and we would love for you to share any additional feedback and suggestions you have with your CSC and Contractor Services. Did you know you may renegotiate your contract at the year mark with your client? Always reach out to Contractor Services with any questions you have. They will be happy to help you. Thank you for serving our clients so well!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
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BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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