This should not be labeled a christian company and I think they write fake reviews. - Virtual Assistant BELAY Employee Review

1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

you get to work from home for a short period of time

Cons

I'm surprised the rating is so high on glassdoor. You will get conned out of your time and pay in the end , also your voice will not be heard and the clients you have will be especially slimy. Did I also forget to mention you get 0 benefits?

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BELAY Response
6y
Thank you for taking the time to leave your review. We do not have control over the content posted on our Glassdoor reviews, and they are 100% authentic. BELAY is not always a fit for everyone, and that's okay. We're sorry to hear you were unhappy with your time here and with your compensation. We encourage our contractors to reach out to the layers of support we have available (your CSCs, Contractor Services, etc.) so that we can help you find solutions when things are going as you'd hoped. BELAY does screen our clients carefully, and we work hard to be honest, transparent, fair, and trustworthy across the board. It's unfortunate that this was not your experience. As for benefits, we cover in all of our contractor interviews that the nature of a 1099 is different from a W-2 employee. There are not health benefits, you are responsible for taxes, there is no PTO, etc. We are open with all of that information from the start. We wish you the best in your future endeavors and hope you find something that is a great fit for you!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
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BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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