Amazing company with an outstanding culture! - Client Success Consultant BELAY Employee Review

5.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

This is one of the best companies I have worked for. The culture is outstanding, supportive, and all around amazing. The leadership team (from senior leadership down) is great. They are very open, honest, and transparent about the changes going on within the company. My direct leader is one of the best bosses I have every had. And bonus, I get to work from the comfort of my own home. No commute and dealing with crazy traffic.

Cons

The company is growing so fast that the work can be a little overwhelming at time, but again the support you get from leadership and coworkers is nothing but superior. They are also continuing to hire new people to accommodate the growth.

avatar
BELAY Response
6y
Thank you for taking the time to leave this review. We're so glad BELAY is a good fit for you and that you feel well lead. As the business continues to grow, we can expect extra-busy seasons. Be sure to reach out to your leader to share when things feel overwhelming. That feedback is so valuable to us, and we will do our best to adjust and support you and your team as needed.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

avatar
BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
avatar
BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
See reviews by: Helpful|Rating|Date|All